Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance staff is trained to speedily deal with all Linux cloud hosting users’ questions and advise demands. Through our ticket system, you’ll be able to fill in your issue and a support team representative will get back to you in less than maximum sixty minutes. Actually, practice has proved that the usual answer time is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime required. Our crew of specialists is going to be on–line for you 24x7x365 to answer to all of your problems and to sort out any problem you will have. You can easily open a help and support ticket from the JDS Website Solutions Online Control Panel or drop an e–mail anytime. Furthermore, on business days, you’re able to phone us or use the online chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel features a wide–ranging know–how base that’s integrated into all sections. In each part, you’ll find a Help control key which will load for you a list of step–by–step courses on how to utilize a certain function or accomplish a selected action. Moreover, we have crafted course films that will help you get a better idea of the Control Panel’s interface.