1 hour ticket response
JDS Website Solutions’s team of technicians is committed to delivering rapid answers to all your inquiries. We’ll examine your support ticket the instant it has been received and will respond with a solution to your problem within maximum 1 hour after the client support ticket submission. In reality, our average ticket response time is 20 minutes.
An Outstanding Help Desk Service
We’ve got a team of web hosting support engineers who are prepared to reply to all your questions anytime you require help. The majority of our help desk staff members have lots of years of experience in the Linux cloud hosting niche, which means that you can always count on rapid and detailed answers to your inquiries.
An Intuitive Help Section
Integrated into the Online Control Panel is an easy–to–browse Help Center, which includes a variety of information sources. You can browse through a routinely updated knowledgebase offering web hosting account administration articles and site administration articles, check our instructional video tutorials or take a glance at our F.A.Q. library.